Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Full name
• Email address
• Phone number
• Physical or mailing address, when applicable
• Information submitted through forms on our website
• Service requests
• Customer inquiries
• Appointment or consultation information, when applicable
• Communication history with our team
• SMS opt-in information
• SMS consent records
• Consent timestamps, when available
• IP address
• Browser information
• Device information
• Website analytics data
• Cookies and similar technologies

We do not process payments through this website, and we therefore do not collect payment card or bank account information through it.

2. How We Use Information

Information may be used for the following purposes:

• Responding to inquiries
• Providing requested services
• Processing contact requests
• Customer support
• Service-related communications
• Scheduling appointments or consultations, when applicable
• Improving website functionality
• Website analytics
• Maintaining communication preferences
• Maintaining consent records
• Security and fraud prevention

Marketing communications are sent only if you separately and explicitly opt in to receive them. General consent to receive SMS messages related to your inquiry or service request does not authorize promotional or marketing messages.

3. SMS Messaging & Compliance

You may receive text messages from JBJYA LLC only after you have provided appropriate consent. SMS messages may include:

• Responses to inquiries
• Customer service messages
• Follow-up regarding a request you submitted
• Service-related updates
• Appointment or consultation information, when applicable

SMS Opt-In & Consent

Consent to receive SMS messages is obtained when a user:

• Provides their mobile phone number through our website;
• Actively checks the dedicated SMS consent checkbox; and
• Submits the applicable form.

The SMS consent checkbox is never pre-selected and always requires an affirmative action by the user. Consent to receive SMS messages is not a condition of purchase.

SMS Opt-Out

Reply STOP to opt out. After we receive a STOP request:

• JBJYA LLC will process the opt-out request;
• A confirmation message may be sent; and
• No additional SMS messages will be sent unless the customer opts in again.

SMS Help

Reply HELP for help. You may also contact us at:

• Email: info@jbjya.com
• Phone: +1 832-982-8730

Message Frequency

Message frequency may vary. Frequency may depend on your inquiries, service requests, appointments, or other interactions with JBJYA LLC.

Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier regarding your messaging or data plan.

SMS Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers may be permitted when necessary to provide support services such as customer service. All other use-case categories exclude text messaging originator opt-in data and consent.

SMS opt-in information and consent will not be shared with third parties except aggregators and providers of text messaging services when necessary to deliver the SMS communications requested by the customer.

4. Information Sharing & Disclosure

JBJYA LLC does not sell, rent, or trade personal information.

Information may be shared only with service providers that need it to perform services on our behalf, such as:

• Website hosting providers
• CRM providers
• Customer support providers
• Scheduling providers, when applicable
• Analytics providers
• SMS service providers
• SMS aggregators

These providers receive only the information necessary to perform their services. SMS opt-in information and SMS consent records are excluded from any third-party or affiliate marketing or promotional sharing. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

JBJYA LLC uses reasonable administrative, technical, and organizational measures designed to protect personal information. These measures may include:

• Restricted access
• Authentication
• Secure systems
• Encryption in transit, where applicable
• Access controls
• Internal security procedures
• Secure storage
• Security monitoring
• Backups, when applicable

However, no method of transmission over the internet and no method of electronic storage can be guaranteed to be 100% secure. We cannot guarantee absolute security of information transmitted to or stored by us.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, analytics, user preferences, performance, and our understanding of how the website is used. You can manage or disable cookies through your browser settings; some features may not work as intended if cookies are disabled.

7. User Rights & Choices

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, when applicable
• Withdraw consent for communications
• Opt out of SMS messages at any time by replying STOP
• Contact JBJYA LLC regarding any privacy request

To submit a request, email info@jbjya.com .

8. Third-Party Links

Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, privacy practices, or security of those websites. We encourage you to review the privacy policy of any third-party website you visit.

9. Age Requirement

You must be 18 years of age or older to participate in the JBJYA LLC SMS program or to submit information through our website.

10. Changes to This Privacy Policy

JBJYA LLC may update this Privacy Policy periodically. The most current version will always be published on this website with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

See also our Terms of Service .